BuildDirect is committed to providing exceptional customer
service. Here is a small sampling of feedback from our satisfied customers...
I don't think this remodel could have been possible, with our severe time constraint, if [salesperson] hadn't been there for us. Thanks again.
Brian U.
Corona Del Mar, CA
September 3, 2009
Knowledgeable & friendly service. Can't beat the value! Got our tile quickly!
Anita B.
Goleta, CA
August 20, 2009
I was surprised how quickly my order arrived.
Joe M.
Pittsburgh, PA
January 31, 2009
it was a pleasure and i will use you again in future and will tell my friends
Maizie Z.
Avon, CT
November 17, 2008
Your outstanding service and responsiveness to the problem I experienced with my order made up for any issues we had with the product quality. I would order from Build Direct again for this reason. Your customer service is truly excellent.
Jackie H.
Great Neck, NY
November 6, 2008
The customer service was excellent. When my order was delayed the sales rep was courteous, prompt and communicative.
Beverly P.
Charlotte, NC
October 22, 2008
Very pleasent experience.
Randall S.
Tuscaloosa, AL
September 3, 2008
I think your site/product is incredible - and the customer service/delivery was good.I am recommending you to everyone I know - including my contractor
Linda B.
San Francisco, CA
August 14, 2008
Excellent as usual.
Anthony F.
Linden, NJ
August 12, 2008
Build Direct has been great resource for the DYIers. I am impressed with the quality of goods, and the customer service.
Sandra M.
National City, CA
July 16, 2008
I've already recommended you twice and will again in the future.
James M.
Norwalk, CT
June 15, 2008
Your company is awesome! You offer quality products at the best possible price, which stretches my remodeling budget further and allows me luxuries (e.g. hand-scraped hardwood flooring and glass tile) I wouldn't have otherwise been able to afford.
Laura J.
Sparks, NV
May 31, 2008
Overall I am very pleased with the product and the service, so very happy with the purchase and experience
Ching Pin C.
San Diego, CA
May 1, 2008
I have just started to put the tile in, and it looks great so far. The tile was what I expected which is a good thing buying over the internet. It was delivered fast and with a lift gat which was also great. BuildDirect was very easy to purchase from, it was such a breeze. I would recommend your company to anyone in to save lots of money.
Pam E.
Airdrie, AB
March 28, 2008
Product's quality was excellent, just what the sample showed me. Keep up the good work, you offer a reasonable prices on nice materials and have friendly staff. Thank you very much.
Thomas K.
Seattle, WA
March 28, 2008
Amazing glass tile product for an unbelievable price! Great customer service and assistance in answering installation questions. I WILL be a repeat customer and I've recommended you to my remodeling contractor and his tile sub.
Brett H.
Phoenix, AZ
March 5, 2008
Excellent through and through!
Anthony F.
Linden, NJ
February 22, 2008
Everything was delivered and arrived in good shape.I like the website, very good information.
Nicki S.
Kansas City, MO
February 18, 2008
Products quality is excellent, i bought this tile "sight-unseen" due to time constraint. I have already given your website to someone, and would recommend you to anyone who needs building products. Great website: easy to use and filled with info for my specific need. Product is stunning and the whole experience was fantastic! Almost seemed too good to be true, but it wasn't.
Diane S.
Palm Beach Gardens, FL
January 20, 2008
I fell completely satisfied with the warm and friendly communication prior to placing my order. The product arrived when you sait it would and was the quality I was promised. I have been recommending you to others. What a service! Great products! Thank you BuildDirect!
Glynn B.
San Diego, CA
December 2, 2007
Customer service is great to work with.
Christine M.
Sherman, CT
October 17, 2007
Product arrived quickly and in good shape, couldn't ask for a better tranaction.
Larry K.
Rockport, TX
August 14, 2007
I enjoyed working with the sales staff at Build Direct. They are are very helpful and fun to talk to. The quality of the products is great. The sales people are actually fun to deal with. They are polite, have a great sense of humour, have wonderful accents, know their stuff, and really do their best to help you out and get the material, whether it is samples or the actual shipment, to you as quickly and inexpensively as possible. Their prices cannot be beat. I bought glass tile for my daughter's bathroom, it retailed for $33.00 sq foot, I paid $8.00 for the exact same brand and color.
Nassim C.
Boyce, VA
July 29, 2007