Floor Care and Maintenance Guidelines

• Remove loose dirt and grit from the floor on a routine basis using a soft broom or vacuum. It is important that abrasives are removed from the flooring because they can scratch the floor finish.
• Promptly wipe up liquid or food spills with a soft, clean cloth.
• The floor can be cleaned with a clean and dry soft cloth. DO NOT wet mop, damp mop or use water to clean the floor.
• It is recommended that area rugs are placed in kitchen areas and high traffic areas. Ensure that the area rugs used have a breathable material so that moisture can escape (i.e. do not use area rugs with a vinyl or solid rubber backing).
• Equip rolling furniture with soft rubber chair casters and fit furniture legs with felt tips. Always use a dolly and protective sheets of plywood when moving heavy objects, furniture or appliances. Never roll or slide objects directly on the floor.
• Place mats at outside entrances, and clean shoes on mats before walking on floor so as to avoid tracking dirt and abrasives onto the floor.
• Do not walk on the floor with shoes with spiked or damaged heels or sport shoes with spikes or cleats.
• Keep pets' nails trimmed to avoid scratching the floor and their paws clean and free of dirt.
• Use curtains, blinds, drapes or other suitable means to protect the floor from direct exposure to sunlight. Exposure of the flooring to the sunlight will alter the color of the floor. This is a natural reaction for wood floors which is not considered a defect and not covered by the warranty.