BuildDirect is committed to providing exceptional customer
service. Here is a small sampling of feedback from our satisfied customers...
It is worth the wait for your top quality Botticino, While I was waiting on my order I supplemented with tile from local home store and the quality was awful.
Hazel W.
Atlanta, GA
October 14, 2009
I was extremely pleased with your service, prompt processing of my order, and delivery. The pricing, however, beat anything I could find here in Birmingham for similar quality. Thank you, Lissie Stewart
T Everett S.
Birmingham, AL
August 24, 2009
Great deal, great product. Didnt go through all boxes yet, but boxes I pulled were not damaged at all. Packed and protected in pallet very well.
Arthur W.
Plant City, FL
August 20, 2009
We really like buying from BuildDirect. Unbeatable prices and great service.
Ryan M.
Pacific Beach, CA
August 10, 2009
My purchase was the first I had done online and I was skeptical that it would be without problems, but, I must say that my purchase of marble tile was completely effortless and the delivery was ahead of schedule and not one tile was chipped or broken. I will definitly purchase again from BuildDirect. Thank your for a trouble free purchase.
Carl L.
Ottawa, ON
July 19, 2009
So far all items that we have opened have been in perfect shape with no breakage. we have laid about 40% of the total order. Also, the limestone has been great to cut with our wet saw and the marble is much better than other marble we have had to cut in the past.
William L.
Minneapolis, MN
July 10, 2009
Absolutley beautiful- every detail was top notch. Our installer said he had never seen or set a better marble.
Robert G.
Apopka, FL
June 1, 2009
The experience with BuildDirect was better then I could imagine, the company was very helpful and the product was beautiful. I enjoyed doing business with this company and the people that the company employ. Thanks BuildDirect
Zina P.
Murray, UT
May 29, 2009
[Salesperson] was very responsive and assisted us at a critical time of the project onset. We have yet to inspect the entire lot because it hasn't arrived. Although, we are pleased with the samples that were sent. Material was shipped immediately as requested. BuildDirect was extremely fast with their service and shipping and allowed us to save thousands of dollars. BuildDirect provided excellent service and material to our clients, although we are thousands of miles away in Guam. It was a true advantage choosing BuildDirect for effective project delivery. -M Fabila, Project Manager - ARi Partners Architecture
Westin Resort G.
Los Angeles, CA
March 5, 2009
I have LOVED working with you, same comments apply for my travertine experience with [salesperson] who was particularly knowledgeable and very service oriented. I am telling everyone around me about the price and quality offered by Buildirect.com
Annick I.
Des Moines, IA
February 28, 2009
[Salesperson] was easy to work with and very helpful. I received samples 22 hours after I requested them. I have recommended BuildDirect to others.
David M.
Blandinsville, IL
February 25, 2009
Fantastic. I called and spoke to a rep-quick responses and accurate explanations. The tiles were exactly what we were looking for.
Mike D.
Kanata, ON
February 20, 2009
We laid the marble in the last 2 wks & it's a beautiful floor. A couple boxes had broken tiles but had enough to finish. We were able to cut some of the broken tiles to fit. We've recommended your company to our friends. The price difference was well worth it & the overall quality is great.
Marjorie S.
Allan, SK
January 2, 2009
I already told two of my business associates that you sell quality products and that you are a reparable company to deal with.
Dan S F.
Springfield, VA
December 28, 2008
Ordered on Monday and the marble arrived on Thursday morning. Not a single piece was broken or chipped. I am a satisfied customer and would definitely order from you again.
Grace H.
Ridgeway, SC
December 21, 2008
The price was unmatched I truly believed you cared about Me as a customer.
Saul M.
Wilmington, CA
November 29, 2008
Everything was absolutelly perfect. A+++
Aldo C.
Vienna, VA
October 7, 2008
Customer service was first rate.
Patricia R.
Detroit Lakes, MN
September 4, 2008
The whole experience with BuildDirect has been a pleasure. I've recommended your business to others and look forward to using your services again in the future.
Cindy L.
Midland, TX
September 3, 2008
The marble is beautiful I will recommend you to others. Great, guy did a great job delivering the marble.
Wanda W.
Aaron, KY
August 28, 2008
Everything was great through telephone or e-mail we were very happy with your expediate service. The shipping was also excellent, the e-mail sent to relay the particulars of shipment was all that was needed, and as it turned out the shipment arrived early which was great.We have spoken with our family and friends of our experience with BuildDirect, they as are we very impressed with your product, price and efficiency of delivery.They certainly will consider you earnestly in their future purchases.
Kyle W.
Fort St John, BC
August 17, 2008
Congratulations, we got an excellent service.
Elisa G.
Calexico, CA
August 1, 2008
I have recommended your company to other people in our project who have homes under construction, as well as my builder. There is a problem with the selection of items available in Costa Rica, and you have made getting difficult items extremely easy.
Sal P.
July 17, 2008
We were very satisfied with the service. When the product arrived earlier than what we expected, your customer service did a very good job in accomodating our needs by facilitating a delivery date that works best for us. It was a very good experience for us. Good job guys
Irene M.
Destin, FL
June 26, 2008
Will do business again, just placed an order for wood flooring.
Rich F.
Paradise Valley, AZ
June 6, 2008
Very efficient, professional and the tile was a very good product.
Nicolette H.
Sheffield, MA
June 4, 2008
Marble was good quality. I have had good experiences with my purchases with BuildBirect and will use your products again.
Erik K.
Nestleton Station, ON
May 31, 2008
I purchased 720 sq. ft. of marble. The quality of the marble, and the entire purchasing experience was outstanding. The installer was very impressed with the polish, and stone quality.
David Y.
Draper, UT
May 10, 2008
Dealing with the website and Customer Service was a pleasant experience. Very professional.
Gustavo M.
Wynnewood, PA
April 16, 2008
Customer service is prompt, and has a genuine interest in their customers.Very timley. Both of my orders stated 12 days, and I recieved each within 7 days. The marble was packaged inside the crate very well. Marble has a high gloss finish, and is of the highest quality. It is apparent that this marble was cut from the same stone. Color is consistant throughout. This was a first rate experience. Safe, easy, convenient, quick, and cost effective without compromising stone quality. Thank you.
David Y.
Draper, UT
April 15, 2008
We were allowed to pick up the product ourselves. We were very happy with this option.
Mark G.
Ontario, CA
March 12, 2008
You've made a customer. I have already told other people about you. Customer service is great to work with.
Doyle C.
Seneca, SC
February 21, 2008
A truly delightful experience. The products were superb and the shipping was unbelievably reasonable. The customer service was wonderful. Thank you for a great experience.
Gail A.
Birmingham, AL
February 17, 2008
I have, and will continue to recommend you to all of my friends, I've purchased three times, and they have all been excellent transactions. Thanks!
Greg M.
Paris, TX
February 15, 2008
Great company, I would recommend it to anyone.
Gelana L.
Solon, OH
January 16, 2008
We were very happy with our purchase from you and will be loyal customers in the future
Timothy S.
Goodyear, AZ
January 10, 2008
Overall, staff were helpfull and efficient.
Diane C.
Cobble Hill, BC
December 5, 2007
I will come back to your company time and time again! Keep doing exactly what your doing! Finding a company that has a great product as well as REAL customer service is a pleasure in the world we live in today.
William B.
Midland, TX
November 14, 2007
Great first purchase. From the time my phone call was answered, your CSR was friendly, very knowledgable, and quick to send quotes, confirmation, and shipping info. Will certainly keep on top of list for building supples.
Jason B.
Parkersburg, WV
November 7, 2007
We have loved working with your team. The goods are better than expected, the packing of the marble is great. Everyone is impressed who sees the product.
Bill F.
Pulaski, VA
November 7, 2007
I have nothing but great things to say each time I order. Thanks
Jamie R.
Cornelius, NC
September 18, 2007
Frank was a pleasure to work with. I will use Build Direct again in the future. Some tiles with broken corners, but that is to be expected with natural stone product. The whole team at Build Direct was a pleasure to work with. From the girl answering the phones, to the tile department. You have a great team and Keystone Flooring will use you for future purchases.
Keven N.
Noblesville, IN
September 8, 2007
Excellent marble, best our tile installer has ever worked with in his 20 plus years experience
Carolyn S.
Tucson, AZ
August 4, 2007
The tiles were exactly as they were in the pictures. Absolutely beautiful. Crema Marfil Select is a very hard tile to find and we were so glad to be able to get the best quality Crema Marfil at an excellent price. Thank you so much.
Maribel A.
Mountain Lakes, NJ
July 22, 2007
The site, price and product are all good.
Brad J.
Leawood, KS
July 11, 2007
I am thrilled with you!! I will use you for my next big project. By the way, your flooring will end up on television...they are filming a reality show in our house.
Kathryn W.
Sherman Oaks, CA
July 6, 2007
Every thing was excellent!
Santos Zanella Breton B.
Houston, TX
June 6, 2007
Fast easy and cheap. You are a great provider of building materials. Great service great product and fast delivery. What more could I ask for.
Walter P.
Napa, CA
May 1, 2007
Overall, i just had a great experience with you, and you saved me a lot of money!
Daniel J.
Meeham, MS
April 24, 2007
Outstanding prices. I have recommended BuildDirect to others and I plan to use you again very soon.
James Z.
Butler, PA
March 20, 2007
I am going to reccomend you to anyone I know doing renovations, and ientend to buy a new kitchen and more products.
Nagi M.
Coquitlam, BC
January 17, 2007
My products were delivered before the agreed date, and I recieved regular updates and support on progress.The products were delivered well packed and in very good condition. The products are of excellent quality and great value for money even with the addition of transportation and import costs. I would recommend BuildDirect to anyone since both the product and service were first rate. Thank You from a very satisfied customer
John H.
January 7, 2007
Beautiful tile! No complaints or problems. Tiles were well packaged and I will definitely recommend and use Build Direct again.
John C.
Baldwin, NY
January 4, 2007
The marble tile ordered was absolutely beautiful and definately top quality.
Rodney S.
Mount Airy, MD
November 23, 2006
For an on-line purchase experience, it is fast and prompt and the sales persons were very cooperative in tracking the shipments and delivering on time. Thanks
Balarama M.
West Bloomfield, MI
September 17, 2006
People were extremely helpful - more than I expected !
Priscilla S.
Hull, MA
August 14, 2006
Top notch quality product, will be a continued customer. Thank you.
Debra M.
Dakota Dunes, SD
June 22, 2006
Super quality, excellent packaging. Tile backing very strong, almost no breakage. Bought before, will do business again. Thanks.
Thomas T.
Greenville, SC
May 17, 2006
I have already recommended BuildDirect to friends and our contractor.
Ellis G.
Roanoke, VA
February 25, 2006