Patio Furniture Testimonials

 
 

BuildDirect is committed to providing exceptional customer service. Here is a small sampling of feedback from our satisfied customers...

Very pleased with everything. Please say thanks to our sales representative, great customer service!
Eeva S.   San Diego, CA   May 17, 2012

I was concerned about the cost of shipping but I spoke with my sales representative, and his supervisor, and they did what they could to adjust the cost. I appreciated the effort.
Judith S.   Baker, LA   May 08, 2012

Our customer service representative provided good information and a prompt quote. Buying online is always a bit risky but wow, the patio furniture is better quality and nicer than expected! The cushions are thick and have a nice removable fabric! The photos online make the cushions appear off-white but they are a light tan colour which is better!
Jeni M.   Toronto, ON   May 06, 2012

They worked with me on the shipping costs, and I thought it was going to be 4 weeks until I got my table. Ended up coming in less than a week. Great company to work with. Will look them up first before I buy any other type of home item.
Kristi V.   Chico, CA   May 04, 2012

Customer service is always friendly, they always try to give you the best rebate possible. I love so much my set, I had bought 2 sets before and they are still looking like new. I love this set so much. I will buy always from BuilDirect without any doubt. The only bad thing that I can say, is the price for shipping to home, it is ridiculously expensive. sometimes is even more expensive than the purchase itself. Besides that, everything is fine. I really enjoy buying at Builddirect.
Andrea P.   Carlisle, PA   Apr 29, 2012

Our customer service rep. was very professional and he always got back to me in a timely fashion. The quality of the product is excellent! I hope it last for years because I really like it.
Latashia L.   Bayonne, NJ   Apr 20, 2012

The staff have all been easy to deal with and extremely helpful at all times
Jerry O.   Burnaby, BC   Apr 15, 2012

The chairs look great we're very pleased with the design and hope our friends will buy them too.
Jaccques P.   San Diego, CA   Apr 13, 2012

Very comfortable for large gatherings--relaxing! We now spend a lot of time in that room. Love the large turntable, I don't think we could have done better. Thanks for a great first time purchase over the internet!
Cynthia S.   Laurie, MO   Apr 11, 2012

Exellent customer service and you can't beat the price. We're very pleased with our purchase the would use BuildDirect again.
Eva Z.   Whitby, ON   Apr 07, 2012

The on line ordering was simple and quick. I did have a broken lazy susan and was immediately replaced with no questions asked. Although the product is new I have not used it very much. The quality appears to be competitive in the market. Time will tell. The packages arrived in great shape and on time. As I mentioned earlier, the lazy susan was broke and replaced with no questions asked. It was shipped the following day and I received a few days later in working condition. BuildDirect's pricing bar far beat anybodies in the market including freight charges. The company strives to make the customer happy. You all ROCK!
Patrick C.   Santee, CA   Apr 03, 2012

Excellent customer service, great communication! The product quailty is fabulous ---even more than what I hoped for! Perfect...everything arrived in perfect condition and arrived quickly! Will definately do business again! Keep up the great work!!
Betty Ann A.   Mansfield, MA   Mar 27, 2012

It was my first experience and I am already recommending BuildDirect to my friends. :-) Honestly, I can't complain. Every aspect of the purchase was excellent.
Christy M.   Duluth, GA   Mar 25, 2012

I was a little worried about all the comments regarding thin cushions. Cushions were thicker than I expected and quite firm. My concerns regarding low seating height were unfounded as well. The seating height is just right. I was told that the cushion covers didn't have zippers and was pleasantly surprised to see that they did have them. However, I don't think that the covers will need cleaning very often. We had a rainstorm the other day and the cushions blew offf and some of them fell flat on muddy water puddles. However, they've all dried clean. The fabric guard seems to work pretty well. I appreciated that the individual items were light and easy to move around.
Chandima C.   Peoria, AZ   Mar 24, 2012

Customer service was quick and precise, and the product arrived on time.
Donna C.   Bluffton, SC   Mar 21, 2012

I feel like you all are my friends. Wonderful caring conversation. Love the company as a result! Beyond my expectations. I am a designer and have never purchased over the internet for products. You have copied Frongate and I love it . I paid 3x less and we are all thrilled and want to purchase more. Shipping was wonderful...good communication and came when they said they would come. Love the cushion fabric. Other vendors may have got the furniture right but the cushion fabric is cheap and terribly unattractive with garish colors! Your cushions, on the other hand, are tasteful and go with everything! It is 150% positive!
Laurie M.   Bethesda, MD   Mar 20, 2012

Beautiful sets, great quality, awesome price wish there was more choices for shipping only had lift gate service to choose from. absolutely, found the patio sets on other websites for much more money. Great service and great price made it a no-brainer. Overall a great experience will use you again in the future.
Melissa M.   Fall River, MA   Mar 16, 2012

Customer Service was indeed excellent. my sales reps I talked to were particularly attentive to our needs and desire. We found a damaged item and without hesitation a replacement was sent within 3 days. The furniture is absolutely perfect for our deck. We could not have done better for the price. The Quality is, for the price better than anything we have seen on the market. Shipping was uncomplicated. The warehouse staff went above and beyond by not only recommending how the product should be packed in the vehicle but they stepped in and packed everything in there for me. It wasn't just drop the product in the van. We are looking forward to a long relationship with BuildDirect. Customer Service is the key And again, the customer service was outstanding. Thank you so much for making this decision a painless and enjoyable experience.
Paul E.   Carlisle, PA   Mar 16, 2012

Arrived on time! Very nice deliverly person. Very pleased with this product. Called & emailed with questions and they were very helpful. Great online experenice. I haven't set up my sectional yet as I live in NJ. Currently working on a complete backyard design. pavers,fire pit ect. All built to show off my five piece sectional. I will send pics when project is complete!
Susan R.   Carlisle, PA   Mar 11, 2012

Great seller will deal with again. Great furniture. On time and fast
Redouan C.   Orlando, FL   Mar 11, 2012

Good quality for the very low price. it was delivered a day later than what the BuildDirect website estimated. Overall, I received the product in good condition and that's what counts. As usual, my experience with BuildDirect has been very positive. The customer service is some of the best out there that I have experienced.
Derek B.   Lake Mary, FL   Mar 04, 2012

I hosted a brunch yesterday and received numerous compliments about my new patio furniture. I gave my friends referrals to your website!
Susan S.   Oro Valley, AZ   Mar 04, 2012

The structural elements of the furniture are excellent. However the cushions are not very good at all. It would be good to offer a significantly upgraded cushion for this furniture line. The "stuffing" is mediocre at best.
Heather F.   Sarasota, FL   Feb 21, 2012

Customer Service responded quickly to emails. Slight tear in the chair, but it was covered by the pillow so it wasn't worth a complaint It came quickly. But I had asked that a smaller truck come and they said it was not a problem..... However, a big truck came and it was hard for the driver. In general terms....a good product, good prices and good service. The patio furniture met my expectations. It came all assembled and I loved the cover.
Donna S.   La Canada, CA   Feb 21, 2012

I had specific requirements and those were handled perfectly. Cushions seem a little flimsy I was given a three hour window, and he was 1-1/2 hours late after that. My whole day spent waiting. Overall very positive. I would purchase from you again.
Sandy T.   Naples, FL   Feb 21, 2012

Excellent service, quality and delivery time. I am very happy with my purchase.
Joaquin A.   Kendall, FL   Feb 19, 2012

Wonderful!! Will do business again. Love,love love the furniture. Cannot beat the quality for the price!! Carrier called to schedule. Driver helpful and courteous .. This was our first experience and would not hesitate to order from you again or recommend to friends. Everything was perfect!! No complaints.
Dorothy B.   Palm Beach Gardens, FL   Feb 18, 2012

Customer Service had quick response and almost no time between placing order and put furniture into delivery! great!Product is good. I have very controversy opinion about the delivery. delivery person waited on me for 30min and appreciate it but the glass from coffee table was broken and nobody called me at least 30min prior delivery. recommended your furniture to my friend
Ekaterina F.   Katy, TX   Feb 15, 2012

Product is very nice. Did not disappoint. The gentleman that delivered our furniture was very polite, accommodating and on time. Was a pleasant experience. Fast, easy and the patio set is just as I hoped. No surprises. Was a little disappointed with the cost of shipping. Really good quality for the price. Perfect size for our small patio area. Very comfortable. The shipping cost was a bit high, making the deal not quite so attractive.
Linda G.   La Quinta, CA   Feb 15, 2012

Very Happy with the product I received, sorry that I missed the sale by one day and weren't able to get sale price. Service and Speed of delivery were excellent. I will buy from Build Direct again
Desta O.   Innisfil, ON   Feb 10, 2012

Great price, great product, couldn't ask for more. Very happy with my purchase.
Patricia B.   Davie, FL   Feb 10, 2012

I ordered heritage loom patio furniture. Overall the quality is excellent, but I am somewhat disappointed with the quality of the cushions as within a short period of time they are starting to show compression.
Luella P.   Medley, FL   Feb 08, 2012

My order was stuck because of a different bill to ship and no one called me. After I called it was cleared up and I was told that it would ship that same day. It actually took another 3 days to ship. I was missing 1 rubber spacer for the glass top
Vincent T.   Boca Raton, FL   Feb 05, 2012

Your customer service was great. I dealt with a gentleman. He's a pretty awesome sales person. Very polite and knowledgable. I have only got to take it out of the boxes to look at it so far. All three sets are so nice. Product got here very fast. I am perfectly satisfied with my purchase from BuildDirect. So much so that when I see someone looking at patio furniture in the stores I make it a point to tell them to pull you up online before they purchase from another store. I have gotten so many nice comments on mine. I am perfectly satisfied with my purchase from BuildDirect. So much so that when I see someone looking at patio furniture in the stores I make it a point to tell them to pull you up online before they purchase from another store. I have gotten so many nice comments on mine. Dealing with my rep was such a nice experience. Very sweet man.
Pam M.   Port Saint John, FL   Jan 29, 2012

I love it!! Only opened the sofa set because we are still building. Was damaged a bit during transport but your rep is working on it with me. Love the quality and design, can't wait till I need to buy more! Love it!
Mindy M.   Siesta Key, FL   Jan 26, 2012

I believe the alan screw heads used to put the table together are to small and they strip very easy. I had to go purchase new screws. The 1st shipment the legs were not packaged with enough protection so they came damaged. The replacement legs were packaged with enough proection and they were fine. Me experience was good. I had a problem and you guys took care of it like I would have wanted. Thank you for your customer service. That was great!
Orlam S.   Miami, FL   Jan 23, 2012

Appreciate quick response to replace piece with missing hook. I was a little apprehensive ordering from Colorado for shipping to Arizona... your staff called me to confirm the credit card purchase was legit...appreciate that extra step.... I'd feel good about doing business with you in the future....Thanks!
Catherine V.   Phoenix, AZ   Jan 22, 2012

Product quality is excellent. Shipping cost is too much. I would buy again from BuildDirect if shipping cost is reasonable.
Victoria M.   Chula Vista, CA   Jan 21, 2012

I thought it was a great deal. I am a good researcher and I went through at least 10 vendors to find what I was looking for and this was the best deal that I could find. The process was easy, I went to pick up my stuff at the local warehouse, no waiting. Thanks. Over all, it was a great experience. I would come back and purchase again. Keep up!
Michelle J.   Carson, CA   Jan 21, 2012

Customer Service was very helpful. product was Perfect. The delivery person was great. I would purchase more in the future, tell others as well. There's nothing I would change, as it's been a great experience working with BuildDirect.
Nelson O.   Winter Garden, FL   Jan 20, 2012

I thought you guys went ABOVE AND BEYOND and the furniture is lovely. It's also ABSOLUTELY the lowest price that can be found for this merchandise, anywhere, bar none!
Catherine S.   Carson, CA   Jan 18, 2012

Customer service was great and answered all of our questions accurately Product is exactly as described. Cushions slip a little but it's nothing major. What you see is what you get and for a great price Shipping service was exactly as promised. We received our shipment in the time line provided to us, actually a few days earlier. We were contacted by the delivery company to let us know a more accurate time and were able to be home to accept the shipment. Perfect process Should I have a future need for something I would purchase from builder direct.
Jennifer R.   New Braunfels, TX   Jan 18, 2012

well made and attractive product very fast delivery and well packaged.
Betty L.   Queen Creek, AZ   Jan 18, 2012

Everyone who we dealt with was polite and professional and delivered as promised. The cushions are not as solid as hoped.
Gianni V.   Miami, FL   Jan 12, 2012

The outdoor furniture is great. Would definitely recommend!
Mitch S.   Charlotte, NC   Jan 08, 2012

Great experience, no suprises. Aestetically pleasing furniture, no hassle ordering.
Kelly S.   San Antonio, TX   Jan 06, 2012

I love this patio furniture - I will be ordering more in the future. Your customer service was better than good - thank you for all of your help in this transaction. Quality is excellent. The best - from truck to front door. Build direct was a wonderful experience . I look forward to ordering again. Thank you.
Janet S.   Palm Springs, CA   Dec 31, 2011

Sent this to our daughter and son-in-law for xmas. They have a small patio and 2 dogs, so we wanted to get them the most seating for the space, and something the dogs couldn't get on. Our son-in-law was able to pinpoint the delivery time exactly to be able to accept it. He then put it together himself to surprise our daughter and she just keeps telling us it is AWESOME. They are both thrilled and it actually cost less then a small seating set we bought locally.
Barbara H.   Canton, GA   Dec 23, 2011

Quality appears to be excellent, exactly as we expected, nice furniture set for the price. Expensive, shipping company was told that they could not ship on the day they picked but they showed up anyway, no one was at home so it was worse for them as they had to come back, shipper did not take furniture off pallet and we had to dispose of it ourselves. Was too expensive for the unprofessional service provided. Furniture came in boxes, these were slightly damp and smelled although the furniture inside was protected in plastic and came out ok. It was a good experience except for the shipping. Spoke to a representative several times about billing, he was very courteous.
Carla M.   New Bern, NC   Dec 22, 2011

Extremely helpful. Accurate information and smooth transaction. Nice experience and would certainly use again. Best price, too. Very positive experience. Great service....took awhile to get to bottom of shipping info. Because I was proactive, I received item in timely manner; however, delivery communication could have gone better. Overall, most pleased.
Diane W.   Merritt Island, FL   Dec 22, 2011

Very prompt professional yet friendly responses, always fully satisfying any questions or concerns I had. Not easy to find such consistently great service these days! All around very satisfied, the product, the price, the service was all truly excellent. I would recommend anyone to Builddirect with confidence. Thanks guys!
Jay I.   Port Coquitlam, BC   Dec 17, 2011

Tech support excellent- Product excellent- Delivery quick- Great experience
Steve D.   Simpsonville, SC   Dec 15, 2011

I had a very good experience. I haven't had the furniture for very long...but it is solid quality and great looking. I definitely recommend using them! I wish that you sold individual pieces. I would like to add and additional chair or ottoman to my set.
Keely M.   Mission Viejo, CA   Dec 14, 2011

The only complaint is regarding the seats on the corner patio set which already are flat. Excellent customer service.
Jo D.   Cudjoe Key, FL   Dec 07, 2011

Having a video online of the actual product made the decision to purchase through builddirect.com easy!
Laura C.   Houston, TX   Dec 07, 2011

Patio set came very fast (within 7 days) in perfect Condition. Love the looks of it. I have a small balcony and the relatively small dimensions fit it exactly. I get compliments in it all the time. Definitely worth the price.
Liora B.   Aventura, FL   Nov 22, 2011

Talked with contracted shipper, set up delivery, took day off, called back when delivery had not arrived. The agent said someone had changed the order to pick up and gave no further explanation. Next agent was much more helpful and cooperative.
James M.   Webster Groves, MO   Nov 21, 2011

I had a problem with the product that I purchased, But customer service help me right away. excellent customer service. Comfortable, Light but durable 5 star I received a minor defect one of the chair is uneven. But you replaced w/ a new chair right away w/ out a penny I spent. Thank you Perfect from product, customer service, to shipping excellent.
Roberto R.   Fresno, CA   Nov 20, 2011

On-line, no issues Arrived as expected Very simple to conduct business Excellent experience with this purchase
Michael G.   The Villages, FL   Nov 18, 2011

I wish you had a deck box that would fit all the cushion. I spent days trying to find one. Actually bought 2 boxes as no one makes a single box large enough.
Dennis D.   Saddle River, NJ   Nov 16, 2011

Really easy to assemble.
Walter L.   Katy, TX   Nov 15, 2011

Only complaint was delivered a business day late. We really were hoping to see it for a weekend party.
Ann H.   Warner Robins, GA   Nov 08, 2011

Customer service was very helpful Looks great and just the right size. cushions could have been nicer fabric and color different than photo. delivered properly wrapped and quickly
Lili H.   Wilton Manors, FL   Nov 08, 2011

Great products, great service.
Kelly K.   Carlisle, PA   Nov 06, 2011

Love the furniture!
Rob W.   Las Vegas, NV   Nov 01, 2011

Absolutely! I had an issue with delivery and the customer service staff assured me that I would be refunded for a service that was not rendered. (Inside delivery - I paid an extra $70. that I am still awaiting the credit to show on my statement but I am confident that I will get it in the next bill cycle) Unfortunately we had another incident at the time of the delivery with the trucking company driver hitting and damaging my sister's car parked in front of my house but that too was resolved without hesitation. Very good for the price paid. The cushions are not extremely comfortable if lounging for a long period of time but the set fit perfect on my enclosed patio and looks great! The driver said he did not have authorization to do an inside delivery even after I told him I paid extra for it. He did not have it on his paperwork and after he damaged my sisters car I chose not to push the issue and called Build Direct explaining the problem and they assured me I would be refunded the $70. I was truly impressed with the no hassle on the issue I had. Many retailers tend to take a long time to resolve problems and that was not the case with Build Direct. I would like to mention after researching and looking for the wicker patio furniture aside from the appearance and the price of the selected product I chose to go with Build Direct because the return policy included return shipping at no expense. I am typically hesitant to order online never knowing for sure you will get what you think your purchased. In this case I was pleasantly surprised that the wicker patio set was perfect for me! Thank you Build Direct!
Gina W.   Sarasota, FL   Nov 01, 2011

This was by far the most positive online shopping experience I have ever had. The customer service was great, the price was unbeatable, and the delivery was fast and on time. I bought a total of five sets. The furniture is beautiful and surpassed my expectations. Thank-you so much!
Rob W.   Las Vegas, NV   Oct 26, 2011

Very helpful and nice phone reps. Excellent product for the price! Very professional. Overall I'm very satisfied with the product and the company. Will highly recommend!
Bardia A.   Barrington, CA   Oct 15, 2011

Damaged glass top... still waiting for it to come in (3-4 weeks later...) All sales and services represenatives were very pleasant and helpful.
Sarah G.   Edmonton, AB   Oct 11, 2011

Yes Yes Yes Very helpful when first shipment was delivered damaged and was replaced immediately. The patio set is very attractive and we have received many compliments on it. But the best part is your price. It can't be beat. Thanks! We would and will recommend you to our friends. Thank you for such a positive experience.
Dennis F.   Palatine, IL   Oct 06, 2011

The unit was much smaller than expected. Upon closer inspection the dimention on the web sit were for shipping and actual dimentions were noticably absent. The hook to contain the cushion to the footstool unraveled in my hand in the first 60 seconds of handling it.
Dennis R.   Bruce, MI   Oct 03, 2011

Customer service was very good. Prompt reply Only one problem. The loop on seat cover is very poor quality. ON time I am very happy with the service, product and price.
Rinku S.   Mission, TX   Sep 27, 2011

Great Service-especially my rep. I'm very happy with the product and service we received. I will be sure to tell people I know about your products and services...
Mark D.   Mill Bay, BC   Sep 26, 2011

Such a great deal! The service was quick, efficient and the delivery person was extremely cordial and helpful too. Product looks just like it did online and is a great addition to our deck.
Michelle J.   Chapel Hill, NC   Sep 23, 2011

The sofa set is runs a bit small, it seems that a chair is missing in my deck, but it is very nice and comfortable anyway. On the other hand, the dinning set is very nice, beautiful and comfortable as well.
Andrea P.   Carlisle, PA   Sep 21, 2011

Price was right, and product shipped quickly. I definately will order from your company again.
Susan M.   Fountain Hills, AZ   Sep 19, 2011

Excellent service. We bought on a Thursday and requested to pickup on Friday. Staff was able to rush the order through and have it ready on time. so far so good. We actually picked up at Atlanta Warehouse. Package dimensions were given, but it was bigger and we had to take it out of the box to get it in the Uhaul trailer. Would have appreciated better dimensions. Staff helped and that was a relief. Great price for the quantity and quality of product. Thanks.
Brian H.   Morrow, GA   Sep 17, 2011

I found BuildDirect to be very easy to work with. They contacted me after my internet order through e-mail and continued to follow up until I received my furniture. I love this patio set! Not only does it look great, but it's so versatile! My husband gave me 1 requirement for picking out the patio set and that was that it had to be compact. I needed it to seat between 6 to 8 people, but still be small enough for the space. This set does ALL that! There are 4 chairs, plus 4 ottomans with cushions that are perfect for the other 4 seats. And it all folds down to fit under the table when not in use, thus taking up the least amount of space possible. I love it and would highly recommend it! I hadn't realized I only paid for curb service and not through the door service, but each piece is very light and everything was already put together except for the table. The driver was very helpful and helped me when I asked. I can't think of anything that I would change about my experience. I love the furniture, I love the quality and I love the price! Thank you!
Susan P.   Plainfield, IL   Sep 16, 2011

We opted for pickup from the Carson, CA distribution center. The loaders were very helpful in getting the boxes to fit into our vehicle! The BuildDirect products are a great value... much better than anything else we found by searching on line. We were a bit skeptical of the quality for the price, but are loving our new patio furniture. Thanks! We heard you are developing covers for the Madrid Sofa Set, and look forward to having the option to get one. Our patio is directly under a large tree, so it would be great to be able to pull covers over the set when not in use.
Emily O.   Carson, CA   Sep 15, 2011

I love my new patio set
Beth R.   Alexandria, VA   Sep 12, 2011

Very nice, simple and easy Love it, verry cute
Diane C.   Rapide-danseur, QC   Sep 07, 2011

Furniture arrived as promised! Great quality and as described! Would definitely order from you again!
Vanessa P.   Babylon, NY   Sep 04, 2011

Customer Service was very helpful in getting all the bugs straightened out with shipping. we love our new patio set! It was nice working with a reputable company where it showed that you cared about the customer!
Carol D.   Austin, TX   Sep 01, 2011

Great experience. Have received a lot of compliments on the patio furniture and referred folks to your website.
Julia K.   Menomonee Falls, WI   Aug 20, 2011

Excellent service delivery was on time and prices were reasonable.
Aaron K.   Olympia Fields, IL   Aug 01, 2011

I love it! They sent a semi up our dead-end street and it didn't have a lift gate. I ordered more. Just the shipping was a problem.
Maryann T.   Salem, OH   Jul 24, 2011

I was surprised how fast the furniture arrived. The patio furniture was such a great value! Thank you! We would order from BuildDirect again!
Christa R.   Manchester, NH   Jul 15, 2011

I had a broken glass piece and missing cushion. No problems. Shipped another one timely Seems to be. The cushions could be firmer UPS broke glass top. Obvious damage to box I will buy additional things from BuildDirect It was nice there was a promotion on outdoor furniture. Looking to buy more
Mark M.   Redding, CA   Jul 09, 2011

my rep was perfect in every aspect The service and the products and the prices are great Thanks
Derrick D.   Edmonton, AB   Jul 06, 2011

I received a top quality service. I would like to be served by him om my next purchase fantastic product. We love it Fantastic. You've gained yourself a new customer.
Mohamed M.   Brossard, QC   Jul 03, 2011

Prompt, polite and caring. Only had it for a month, but so far it's looking like the quality we had been promised, will see by next year. Picked up this time, but last purchase we had no issues with shipping 3400 lbs of Floors! My second purchase, obviously I was happy first time, I think it's amazing that a company from another country can give me better overall experience than the big improvement store 2 miles away.I've already told people about this place. Had a very positive overall experience ....again.thanks
Raymond G.   Carson, CA   Jun 02, 2011

great service on the phone call that I made. Great quality Took a long time to start the process in getting the product to my door step
Paul S.   Vacaville, CA   May 31, 2011

Excellent customer service. I called to check on the order and the person I spoke to was very helpful. Great quality, I love this set. Fast shipping, I received my Large patio set in less than one week. I was very happy and have been spreading the word. I am a happy customer.
Elizabeth D.   Accord, MA   May 28, 2011

My sales person was knowledgable and timely. Email correspondence was complete and effective. Picked up my purchase from the warehouse just fine. Great construction to my patio set! I will purchase from builddirect again.
Vivek K.   Carson, CA   May 24, 2011

Very satisfied
Anne-sophie B.   Lawrenceville, NJ   May 22, 2011

Great follow up on every step.Product was great - packaging looked great on delivery and the product was well packed for shipping. Available next day I was impressed at how well the product was nested together to reduce space and reduce damage. Great product - very happy!
Scott M.   Carson, CA   May 19, 2011

Very competent service from order to delivery. We love the product! I was impressed that I received a phone call to confirm my order as a security measure.
Albert Dejoseph J.   Vancouver, BC   Apr 28, 2011

I called the 800 number and spoke with a gentleman who was so helpful and made ordering so easy. Everything went as he promised and the furniture was delivered without a problem in perfect condition.
Linda K.   Lake Balboa, CA   Apr 22, 2011