BuildDirect is committed to providing exceptional customer
service. Here is a small sampling of feedback from our satisfied customers...
The wood is very good quality and I was very happy with the amount of longer length boards I got. I thought I would have more 8 and 10 foot boards but there were plenty of longer ones.
Brian K.
Dublin, OH
October 15, 2009
The lumber was delivered in half the time that was quoted, great quality, prices unbeatable.
John P.
Los Angeles, CA
October 6, 2009
I had a great experience finding and ordering the product. they were able to answer all of my questions. We love the product; the Deck looks fantastic. The packaging was hard for the trucking company to deal with, but everything got here in good condition.
Donald L.
Boring, OR
September 2, 2009
Very good service. Product met my expectations. Would definitely use again and/or recommend them. Pricing was much better than local suppliers.
Robert F.
Savannah, GA
August 27, 2009
Good job and good product. I would recommend you with out reservations
Earnest S.
Victor, MT
June 3, 2009
The envy of the neighborhood. Contractors who knew of Ipê said wow to the project and your amazing pricing.
Antonio R.
San Francisco, CA
May 29, 2009
I appreciate the extra boards included. The quality and specifications of the product was accurately described. As a owner-builder, information about products is appreciated. Your web site states to seal with a good oil based product, but stops at that point. I realize there may be liability or trademark concerns, but, for example, going to the building products store and reading the labels on all oil based sealing products still leaves a gap as to what works well and how will the finished product look. This kind of information is not readily available, either from a book or doing an internet search. If you buy a gallon of product, until you open the can and try it, you won't know how it looks. Not a complaint as I am a satisfied customer, just trying to do a good job.
Peter C.
Fairfield, CA
January 25, 2009
wood product is amazing.
another fine experience with build direct.
than ks
Larry R.
Brooklyn, NY
November 7, 2008
I would not hesitate to do business again with Buildirect. Perhaps you could look into expanding your offerings (I don't need an entire truckload of sinks) while still retaining your competitiveness.
Rich M.
Petaluma, CA
October 29, 2008
Build Direct will be my first consideration with any new construction project working with build direct has been a real pleasure
George R.
London, ON
October 24, 2008
The speed of getting the order was very impressive and will be looking at Build direct if I have another project of this size. Generally I don't do projects of the size so I wish the minimums weren’t so large.
Arthur T.
Chesterfield, VA
October 18, 2008
The cedar decking was beautiful.My husband was skeptical about ordering over the internet without seeing the product but the price and satisfaction guaranteed condition made him overlook his concerns. When the product was delivered he was thrilled with the quality and beauty of the cedar decking. while we were cautioned to expect a certain percentage of imperfect pieces we found 99 percent of the delivery was high quality. Our deck is in and it looks beautiful!
Jodie F.
Dunkirk, MD
September 2, 2008
I am very satisfied with the service of BuildDirect and I am planning to use it again when I have a project large enough.
Sergio S.
Redwood City, CA
August 1, 2008
Product came ontime and was easy to deal with shipper.
Eric D.
North Riverside, IL
June 25, 2008
Would recommend using you to anyone looking.
Mario A.
Vancouver, BC
June 11, 2008
Product quality was excellent. Very little waste. I will be purchasing an additional lift in the future to add on to the deck and extend the front porch stairs.
Steven A.
Yellow Jacket, CO
February 23, 2008
The pergola is excellent! The purchase was effortless. A few mouse clicks and it was complete - nice web site!
Larry B.
Laguna Niguel, CA
January 25, 2008