We care deeply about our customers and their experiences with us. In fact, we're kind of customer obsessed. What customers say about us matters, and we know it matters to you too. To find out what other customers have to say about us, take a look at our customer reviews below.
I formerly owned a flooring retail business, so finding a source for awesome pricing on premium products is awesome. We all hate paying retail, and comparable products at these price points found in box stores are simply junk you don't want to work with. BuildDirect, please keep doing what you're doing, and please commend your sales reps for modeling how customer service should be seen from this end. Just a wonderful experience!
Price, quality, communications - top notch! Will purchase again.
Complete satisfaction with the product and process will most likely be ordering again from BuildDirect
The floor is absolutely beautiful and very good quality
The product is great. This isn't the laminate of old that looks cheap. This stuff looks better than my hardwoods!
The product was exactly what I expected. Your customer service is fantastic. I have been using your services more & more helping free my time to further my business instead of shopping all over town. So glad I have found you.
Great flooring. I liked it so much that I installed it on 2 of my properties. Easy install strong durable locks. Flooring can take a beating
These floors are stunning! So much variation. You won't regret this buy. Contractor said they were easy to install and very impressed with the quality. Seriously, buy this flooring!
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More than 300 million square feed of flooring sold since 1999
This is the most beautiful floor. I could not be happier. Installation was easy and the quality is great!
Great quality flooring. Excellent price. Hundreds cheaper than elsewhere.
Overall BuildDirect.com was exceptional, keep up the good work!
Product was as represented on the website. Ordering was easy and delivery was timely. The price for the product quality was great! I would definitely use BuildDirect again, but I never want to do another remodel!
The customer service at BuildDirect was GREAT. I had to do a return (that I expected to be difficult) and customer service made it easy. The team at BuildDirect followed through and communicated thoroughly until the return was complete! Refreshing. Thank you!
Absolutely the best vinyl plank I've ever seen. It fits my location and decor to a tee! Would absolutely recommend your company and products to everyone!!
Great product! Installed easy. Picture was a true representation of the product. Best of all was the excellent customer service!!!!
The floor is gorgeous and I hace had so many compliments on it so far and the house isn't even finished yet. Thank you BuildDirect for standing behind your products and exceptional service. You are awesome to deal with.
Beautiful light but varied color; easy install (by contractor), and great customer service. Highly recommend!
I had shopped around locally for a walnut butcherblock top for my new kitchen island. The quality of this one is equal to or better than locally available at a much better price. The door to door freight service was also first rate. The item was well packaged and arrived without a scratch. I would not hesitate to recommend it.