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BuildDirect Customer Testimonials

We care deeply about our customers and their experiences with us. In fact, we're kind of customer obsessed. What customers say about us matters, and we know it matters to you too. To find out what other customers have to say about us, take a look at our customer reviews below.

What BuildDirect Customers Are Saying

With BuildDirect For Over 10 Years

I have been working with BuildDirect for over 10 years now and the service has not changed, it was great then and it is great now. Thank you for being a standout company

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Patrick M
Easier Than Purchasing From A Store

Love my tile. This was so much easier than purchasing from a store!

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BuildDirect Customer
Best Purchase I Have Ever Made

This is the best purchase I have ever made, My whole family loves the new floor. The price offered by BuildDirect is simply the best with this excellent quality. Shipping is fast.

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BuildDirect Customer
Amazing, Affordable And Convenient

I just ordered for the second time from your website, I can't say enough great things to my friends and family about my experience! Your product is amazing, affordable and convenient!

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Ashley H
An Installer's Dream

I have done flooring for years and am so thrilled with this floor. Even 100 times happier because it is my own! We used this floor all through our house and it is beautiful to look at and an installer's dream

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BuildDirect Customer
Impressed On The Quality

This tile is amazing all the way around. People rave about how beautiful our floor is. Some people even think it's wood. The installers were impressed on the quality and when I told them the price they were floored! No pun intended :)

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BuildDirect Customer
Nothing I Have Experience Before

My whole experience with BuildDirect was fabulous! The product, shipping, ordering process, and timeliness was nothing I have experience before.

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BuildDirect Customer
LOVE this flooring

I absolutely LOVE this flooring! It is superbly made and very durable to pets running on it. Water just beads on the surface and will not damage it by leaking inti the seams

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BuildDirect Customer
Learn More About BuildDirect

Lowest pricing direct from suppliers

Wide selection of building materials available

Reliable shipping across the USA and Canada

Will Use These Guys Again

Overall, price and service impossible to beat. Will use these guys again

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BuildDirect Customer
I Will Be Coming Back For More

Everyone that comes to my house raves over the flooring and inquire about how I got them. The favorite thing for me to tell them is how inexpensive they were and how easy it was to install. Thank BuildDirect and I will be coming back for more items.

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BuildDirect Customer
Only Place I'll Ever Buy Floors Again

BuildDirect is awesome. This will be the only place I'll ever buy floors again. Easy to order. The customer service agent I spoke with was polite and was able to answer my question quickly. Product was delivered to my driveway. Awesome experience!!!

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BuildDirect Customer
Beautiful Product For A Great Price

All-around great experience! I got a beautiful product for a great price and couldn't be happier with the results!

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BuildDirect Customer
Cheaper To Buy It From BuildDirect

It was cheaper to buy it from BuildDirect and have it shipped to my door than it was to buy it locally and then have to move it myself.

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BuildDirect Customer
Overly Impressed

I am overly impressed with the product and the customer service of your company. The product was exactly like the pictures. We received our order in a timely manner. We had some damaged boxes and the issue was quickly resolved. I have some future projects and will be ordering from BuildDirect again. Thank you so much!!!!!

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BuildDirect Customer
Helpful And Friendly

All of your customer service people have been helpful and friendly, whether contacted by phone or email, even when I called on a Canadian holiday I got a friendly and helpful person who provided excellent follow up, my order shipped the next day, as promised.

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BuildDirect Customer
A Very Pleasant Surprise

I was told the delivery was only to the curbside, not in our garage. But the delivery man asked me where I wanted it and he wheeled it into out garage! A very pleasant surprise!

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BuildDirect Customer
Much Faster Than Expected

Much faster than expected. Item arrived in great shape and 3 days sooner than advertised

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BuildDirect Customer
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