We care deeply about our customers and their experiences with us. In fact, we're kind of customer obsessed. What customers say about us matters, and we know it matters to you too. To find out what other customers have to say about us, take a look at our customer reviews below.
All-around great experience! I got a beautiful product for a great price and couldn't be happier with the results!
It was cheaper to buy it from BuildDirect and have it shipped to my door than it was to buy it locally and then have to move it myself.
I am overly impressed with the product and the customer service of your company. The product was exactly like the pictures. We received our order in a timely manner. We had some damaged boxes and the issue was quickly resolved. I have some future projects and will be ordering from BuildDirect again. Thank you so much!!!!!
All of your customer service people have been helpful and friendly, whether contacted by phone or email, even when I called on a Canadian holiday I got a friendly and helpful person who provided excellent follow up, my order shipped the next day, as promised.
I was told the delivery was only to the curbside, not in our garage. But the delivery man asked me where I wanted it and he wheeled it into out garage! A very pleasant surprise!
Much faster than expected. Item arrived in great shape and 3 days sooner than advertised