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BuildDirect Customer Testimonials

We care deeply about our customers and their experiences with us. In fact, we're kind of customer obsessed. What customers say about us matters, and we know it matters to you too. To find out what other customers have to say about us, take a look at our customer reviews below.

What BuildDirect Customers Are Saying

Very pleased with this purchase

We've just installed this hickory engineered hardwood and it looks fantastic! The wear layer is pretty thick, the quality is very good. We really like it. Time will tell if it holds up but I don't see any reason why it shouldn't. Very pleased with this purchase.

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Michael Brand
My floors are beautiful

My floors are beautiful. My contractor was very pleased with your product and it went down without a hitch. I would recommend your product and your company to everyone. Thank you so much for everything.

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Billie Dirmeyer
Can't say enough good things about it

Great product. Used it in the past on the same job a year ago. New product was a perfect match. Can't say enough good things about it.

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Steve Ruben
This process was extremely easy

Our order just delivered today. We are so pleased with both the quality and color. Cannot wait for installation. From ordering to delivery, this process was extremely easy. Special thanks to our rep for his assistance.

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Richard Kaes
Amazing customer service!

Have yet to install, but have opened most of the boxes and am completely happy with the floor in terms of color, quality, ply's and especially length. The order experience was excellent. Any and all questions answered immediately, provided with a heads up on scheduling and called me back 3 times with an update. Amazing customer service!

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stan quash
No reason to go anywhere else

This is the third load of hardwood that I have received in the past twelve months. With your company, there is no reason to go anywhere else.

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Alfred Netto
I liked this flooring so much

I liked this flooring so much, I ordered some more to do another room. The finish is tough and stands up to a beating and the floors look great

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Donald Prather
Excited to try other colors

I got so many compliments for this flooring that I decided to use it for another project. It's such good quality for the price. It looks exactly like the pictures. I'm excited to try out some of the other colors since I love it so much.

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Lauren McKernan
Everything was Fantastic

Customer service was awesome. My representative was polite, informative and did a great job processing my order. Everything was fantastic.

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Debbie and Dennis Atha
Installation was quick and easy

This was our second purchase of vinyl plank flooring from BuildDirect. We had requested a sample to we already knew the color was great. Installation was quick and easy. The quality is very good and the floor looks beautiful.

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Ryan Dawson
Wonderful Flooring

Wonderful flooring and a purchase I would recommend to anyoe. Easy to cut, install and clean. We decided to lay the floor without underlay. Our home has a crawlspace so this was laid on subfloor. The sound quality has been great, the floor absorbs sound well without underlay. Above all else, the floors look beautiful!

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Autumn Smith
Thank you for the best customer service

Thank you so much! Great product! Beautiful color! All my clients compliment your flooring! It is the first thing they notice at my shop. Thank you for the best customer service!

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Kelley Goddard
Pleased with both experiences

This is the second home where engineered hardwood flooring was ordered from BuildDirect - pleased with both experiences.

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Melanie Peck

Who knew ordering building products online would be so easy and supply such good products? We now know who to call. Thank you BuildDirect.

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BuildDirect Customer

Make your life easier, order from Builddirect.

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BuildDirect Customer

Overall online experience was great.

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BuildDirect Customer

We received 48 boxes of laminate flooring but have not installed it yet to see if all the boxes were intact. There is no visible damage to any boxes. The representative I ordered it from was so helpful, she did everything to get us the best shipping rate on 2 separate items we ordered. We are happy with what we are seeing so far

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BuildDirect Customer

Our floor was installed this week...matches our other floor perfectly.

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BuildDirect Customer
186 Results