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Room Scene Photo Submission

Room Scene Photo Submission

Room Scene

Photo Submission

Thank you for purchasing your home improvement materials from BuildDirect! We really appreciate that you’ve invested your time, effort, and money in our products. As you will have just experienced when making your purchase, having a range of high quality photos of the product can make a big difference in helping choose a floor.


That’s why we have setup a ‘Room Scene Photo Submission’ plan which allows customers like you to submit photos of your installed product. To participate, simply take a picture of your finished project featuring BuildDirect materials, and then submit them via email to roomscene@builddirect.com for consideration. Our in-house team will review all submissions, and if your photos are accepted and posted on our site you will receive an email and cheque for $100.


Unfortunately, not all photos will be approved for use or eligible for the cash rebate.  Below is a summary of some of criteria that we use to select photos:


  • Product needs to be from BuildDirect.com and is active on the site and a non-clearance item
  • Product does not have existing room scene photos
  • Product meets quality requirements: 1200x800 pixels in jpeg format, from a stand-alone camera (i.e. no camera phones), in focus and well exposed, landscape format
  • Room and flooring is clean, free of dust and clutter and installation complete

Finally, if you have hired a professional photographer to produce photos of your latest project, please ensure that you have permission from the photographer to provide these images to BuildDirect. Copyright on images is usually retained by the photographer and the usage rights must be negotiated with them ahead of time. 


Please note – due to volume of submissions we are only able to respond to submissions which are successful.  We appreciate your understanding.


Image Quality Requirements

Please make sure to use the following:

  • Product needs to be from BuildDirect.com and is active on the site and a non-clearance item
  • Product does not have existing room scene photos
  • Product meets quality requirements: 1200x800 pixels in jpeg format, from a stand-alone camera (i.e. no camera phones), in focus and well exposed, landscape format
  • Room and flooring is clean, free of dust and clutter and installation complete

Finally, if you have hired a professional photographer to produce photos of your latest project, please ensure that you have permission from the photographer to provide these images to BuildDirect. Copyright on images is usually retained by the photographer and the usage rights must be negotiated with them ahead of time.

Good Examples

Take multiple shots of the room with different lighting and angles. Try to include furniture and other fixtures in a natural setting.


The photo to the left has lots of natural lighting, captures the floor as well as the furniture in a nice living room setting.

Be creative and have fun shooting your photos.


"Showing off" your product in a natural setting is a good way to show how the product is being used and placed in your home.


This could inspire others to do the same!

Feel free to tell us your story.


They say a picture is worth a thousand words but a picture doesn't always tell the complete story.


We would love to hear the story behind the picture, as well as your experience with us.

Bad Examples

Avoid photos of just the floor or product


The photo to the left is slightly overexposed (lots of glare from a flash) and only captures the floor iteself.


Ideally photos would show the chairs and other furniture for a more representative look of the installed product.

Avoid clutter


Make sure that the product you have installed has been COMPLETED! Remove all debris from the installation and ensure that the room has been properly cleaned and is free of dust.


Remove clutter from the room (items that will distract from the main subject). The simpler the photo the better!

More Tips

Photo Orientation

We prefer pictures in landscape format. Landscape means that the horizontal side is longer than the vertical one.

Lighting

Pay attention to the amount of light coming into the room through blinds, curtains and adjust accordingly. Make sure the room is lit well enough to show suitable detail in the photo.

In Focus

Use a tripod to avoid camera-shake. Your images must be in focus in order to be considered for our website.

How to Submit Photos

Now that you’ve met the Image Quality Requirements and followed the Examples and Tips we've provided, you're ready to submit your photos.


Whether you’re submitting photos to your sales representative, or directly to roomscene@builddirect.com, please include “Photo Submissions” in the subject line, and the following information in the body of your email:

  • Order number and SKU number
  • Customer name found on the original product order
  • Name of the product purchased
  • An attachment, or link, to the photos

Remember to check whether your product already has room scenes before submitting new ones.


Then, hit send!


If you have any questions, concerns, or feedback, please don’t hesitate to let us know!


Email:

customerservice@builddirect.com

Phone:

Toll Free in North America: 1-877-631-2845

International: 604-662-8100


Fax:

Toll Free in North America: 1-877-664-2845

International: 604-662-8142


Good luck!

Submission Disclaimer

By submitting your photos and/or comments, you grant BuildDirect an irrevocable, perpetual, worldwide license to publish, reproduce and distribute your photos and/or comments in any manner BuildDirect deems appropriate. This includes, without limitation, all social media platforms, the World Wide Web and any other advertising/marketing materials or in any media now or hereafter known. Your first name, location, photographs and any language contained therein, may be used for public information without consideration or compensation. You further release BuildDirect, its affiliates, and its subsidiaries from any and all liability, claims or damages arising out of or relating to your submission.


Upon review, BuildDirect can and may, at their sole discretion, reject, remove or disallow inclusion of any and all submissions.