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At BuildDirect, we believe in making things simple. Download our Delivery Checklist for an easy to follow guide to receiving your order.
BuildDirect’s shipping options means that you’ll get the service that’s right for you: You can have your order delivered right to your home or project site, and even have the option to save money by picking it up yourself.
Once your order is processed, you’ll receive an itemized shipping invoice that will include both full product names and the number of boxes that will comprise your delivery.
For your convenience, we’ll email a link to track your order online.
You’ll receive an estimated date of delivery as part of your order confirmation. You’ll then receive a call 24 hours before delivery to schedule a delivery appointment that works for you!
Congratulations! You’re on your way to completing your dream home renovations. Before you dive in headfirst, there are a few final things to mention.
Count your boxes
Open your boxes
Damaged Product?
30-Day Money Back Guarantee
Of course, if you have any questions about your order, products, delivery, or pickup, please don’t hesitate to get in touch with your sales representative or our customer service team – we’re always here to help.
Placing an order that’s over 4000lbs? The above delivery service options may not be your best option, but don’t worry – we still have your back. You may even qualify for a better rate! Call BuildDirect’s logistics experts, and we’ll work out a Volume Rate shipping quote for you.
It’s easy to track your order online. As soon as your carrier picks up your order from our warehouse, you’ll receive an email with information on:
Due to US Customs and Border Protection requirements, BuildDirect will be required to collect IRS and/or SSN numbers for shipments heading INTO the United States valued over $2500.00 USD.
To comply with this regulation, this form will need to be filled out and sent to your BuildDirect customer service representative.
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