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Customer Service
Phone:
Hours of Operation
-
Sales
Monday - Friday: 9 AM - 7:30 PM (EST)
6 AM - 4:30 PM (PST)
Saturday 11:30 AM - 3:30 PM (EST)
8:30 AM - 12:30 PM (PST)
Sunday Closed
-
Customer Success
Monday - Friday: 10:00 AM - 7:30 PM (EST)
7:00 AM - 4:30 PM (PST)
Saturday - Sunday: Closed
-
Pro Services
Monday - Friday: 9:00 AM - 7:30 PM (EST)
6:00 AM - 4:30 PM (PST)
Saturday - Sunday Closed
Email Inquiries
Customer Inquiries
Placing an order: customerservice@builddirect.com
Post-order customersuccess@builddirect.com
Other Inquiries
Media: media@builddirect.com
Investors: ir@builddirect.com
Technical: webmaster@builddirect.com
BuildDirect Head Office
- North America (Free): 1-877-631-2845
