Contact Us

Customer Service

an email icon

Email:

an phone icon

Phone:

North America (Free): 1-877-631-2845

International: 604-662-8100

Hours of Operation

Sales


Monday - Friday: 9 AM - 7:30 PM (EST)
6 AM - 4:30 PM (PST)
Saturday - Sunday: Closed

Customer Success


Monday - Friday: 9 AM - 7:30 PM (EST)
6 AM - 4:30 PM (PST)
Saturday - Sunday: Closed

Pro Services


Monday - Friday: 9 AM - 7:30 PM (EST)
6 AM-4:30 PM (PST)
Saturday - Sunday: Closed

Warehouse Locations

BuildDirect has created a distribution system dedicated to providing you with the best freight rates and the best delivery times possible. While many of our products ship directly from the factory to you, we also maintain several state-of-the-art warehouse locations throughout the United States. Your order will always be delivered from the warehouse that provides you with the lowest shipping cost and the fastest delivery time. In addition to delivering products directly to your home or business, BuildDirect offers customer pick-up directly from our warehouse partners.

an national flag of usa

San Bernardino (Los Angeles Area) Warehouse

Hours

  • Mon-Fri: 8 AM-5:00 PM
  • Sat-Sun: Closed

Please note this location is not a showroom and only materials ordered can be picked up at warehouse locations and by appointment only.

an national flag of usa

Morrow, GA Warehouse

Hours

  • Mon-Fri: 8 AM-4:00 PM
  • Sat-Sun: Closed

Please note this location is not a showroom and only materials ordered can be picked up at warehouse locations and by appointment only.

an national flag of usa

Statesboro, GA Warehouse

Hours

  • Mon-Fri: 8 AM-4:00 PM
  • Sat-Sun: Closed

Please note this location is not a showroom and only materials ordered can be picked up at warehouse locations and by appointment only.

an national flag of usa

Philadelphia, PA Warehouse

Hours

  • Mon-Fri: 8 AM-4:30 PM
  • Sat-Sun: Closed

Please note this location is not a showroom and only materials ordered can be picked up at warehouse locations and by appointment only.

an national flag of usa

Grapevine, TX Warehouse

Hours

  • Mon-Fri: 8 AM-4:00 PM
  • Sat-Sun: Closed

Please note this location is not a showroom and only materials ordered can be picked up at warehouse locations and by appointment only.

an national flag of usa

Ocala, FL Warehouse

Hours

  • Mon-Fri: 7 AM-2:00 PM
  • Sat-Sun: Closed

Please note this location is not a showroom and only materials ordered can be picked up at warehouse locations and by appointment only.

an national flag of Canada

Richmond, BC Warehouse

Hours

  • Mon-Fri: 9 AM-7:30 PM (EST)
  • Sat-Sun: Closed

Please note this location is not a showroom and only materials ordered can be picked up at warehouse locations and by appointment only.