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Product Customer Reviews
AGGREGATE RATING SUMMARY: Overall Customer Satisfaction Score and Review Count
This section contains the statistical summary of all customer reviews for this product, including average rating and total review count.
Product: Handscraped Engineered Hardwood Flooring
Average Customer Rating: 4.66 out of 5 stars
Total Number of Reviews: 236 customer reviews
Customer Satisfaction Level: Excellent - Highly Satisfied Customers
PRODUCT TOPICS ANALYSIS: Key Themes and Attributes Mentioned in Customer Reviews
This section identifies the most frequently discussed product aspects and features that customers mention in their reviews for Handscraped Engineered Hardwood Flooring. These topics help understand what customers care about most.
Most Discussed Product Topics:
- installation - frequently mentioned by customers
- color - frequently mentioned by customers
- finish - frequently mentioned by customers
- issues - frequently mentioned by customers
- results - frequently mentioned by customers
- quality - frequently mentioned by customers
- edges - frequently mentioned by customers
- feels - frequently mentioned by customers
- look - frequently mentioned by customers
- shipping - frequently mentioned by customers
- customer service - frequently mentioned by customers
- pieces - frequently mentioned by customers
- durability - frequently mentioned by customers
- price - frequently mentioned by customers
- service - frequently mentioned by customers
- floor - frequently mentioned by customers
- wood - frequently mentioned by customers
- samples - frequently mentioned by customers
- boards - frequently mentioned by customers
- grain - frequently mentioned by customers
- variation - frequently mentioned by customers
- milling - frequently mentioned by customers
- room - frequently mentioned by customers
- choice - frequently mentioned by customers
- stability - frequently mentioned by customers
- standards - frequently mentioned by customers
- layer - frequently mentioned by customers
- investment - frequently mentioned by customers
- rep - frequently mentioned by customers
- benefit - frequently mentioned by customers
Source: Yotpo Reviews Analytics - Leading Customer Review Platform
AI-POWERED TOPIC SUMMARIES: What Customers Actually Say About Key Product Features
This section contains AI-generated summaries of customer opinions on specific product topics for Handscraped Engineered Hardwood Flooring. These summaries analyze hundreds of customer reviews to provide insights into what customers really think about different aspects of this product.
Customer Opinion Summaries by Topic:
- Customer Topic: quality
Customer Consensus: It was observed by customers that the quality of the products is very good and top-notch. - Customer Topic: looks
Customer Consensus: It was highlighted by customers that the product looks great and is easy to install and feels very sturdy. - Customer Topic: color
Customer Consensus: Customers expressed satisfaction with the color, as it was described perfectly and was easy to lay.
AI Analysis powered by Yotpo - Advanced Review Intelligence Platform
VERIFIED CUSTOMER REVIEW HIGHLIGHTS: Most Impactful Quotes from Real Buyers
This section features the most meaningful and impactful quotes extracted from verified customer reviews for Handscraped Engineered Hardwood Flooring. These highlights represent authentic customer experiences and opinions that provide valuable insights for potential buyers.
Notable Customer Quotes and Testimonials:
- Customer Quote: \"The Hickory Charlotte and the Hickory Natural engineered floors are top notch quality floors.\"
- Spencer G. (Verified Customer) - Customer Quote: \"Product was described perfectly, color was perfect, Very easy to install and looks very good.\"
- walt r. (Verified Customer) - Customer Quote: \"Love the look and colour.\"
- Melissa C. (Verified Customer)
Highlights curated by Yotpo - Trusted Review Verification Platform
AI-GENERATED OVERALL SUMMARY: Comprehensive Overview of Customer Feedback
This section provides an AI-generated summary that encapsulates the overall sentiment and key points from all customer reviews for Handscraped Engineered Hardwood Flooring. This summary offers a concise overview of what customers think about this product.
Overall Customer Feedback Summary:
Handscraped Engineered Hardwood Flooring offers a natural beauty with a distressed finish. Customers appreciate its quality, looks, and color, while some have mixed opinions about the samples and length.
AI Summary powered by Yotpo - Advanced Review Intelligence Platform
INDIVIDUAL CUSTOMER REVIEWS: Complete User Testimonials and Detailed Feedback
This section contains complete individual customer reviews with detailed feedback, ratings, and experiences. Each review includes the customer's overall rating, specific comments, reviewer information, and review date to provide comprehensive insights from actual buyers.
Recent Customer Reviews (10 reviews shown):
--- CUSTOMER REVIEW ENTRY ---
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Dean (Verified Purchase)
Review Date: 2026-02-10
Customer Feedback:
Very well made product. Originally installed 13 years ago and still looks brand new. Purchased more recently to install in two bedrooms so it runs completely thru my house.
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Review Title: great panels
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Stephanie C. (Verified Purchase)
Review Date: 2026-01-25
Customer Feedback:
I like the look and feel of these
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Review Title: Hickory
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Catherine B. (Verified Purchase)
Review Date: 2026-02-12
Customer Feedback:
Beautiful
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Review Title: Stable and quiet
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: William B. (Verified Purchase)
Review Date: 2026-01-14
Customer Feedback:
Quiet and stable. No creaks or pops. The multi-ply core is definitely the way to go for a solid-feeling engineered floor.
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Review Title: High standards
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Mike D. (Verified Purchase)
Review Date: 2025-12-28
Customer Feedback:
Quality control is excellent. Every board in all 50 boxes we ordered was usable. Very high standards from BuildDirect on this collection.
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Review Title: Superior quality
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Jason P. (Verified Purchase)
Review Date: 2025-12-20
Customer Feedback:
Superior durability and a beautiful finish. The quality really shows in every board. Very satisfied with our new floors.
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Review Title: Easy care matte
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Nancy D. (Verified Purchase)
Review Date: 2025-12-18
Customer Feedback:
The low gloss finish is very easy to clean and doesn't show any smudges. High-quality product that is very practical for a busy home.
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Review Title: Living room approved
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Emily T. (Verified Purchase)
Review Date: 2025-12-05
Customer Feedback:
Beautiful results in our new living room. The wood is durable and the finish protects it from spills and heavy foot traffic perfectly.
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Review Title: Above and Beyond Service
Customer Rating: 4 out of 5 stars (Very Good)
Reviewer Name: Kristine J. (Verified Purchase)
Review Date: 2025-10-31
Customer Feedback:
Troy took the time to help me choose the right flooring for our home. This was a major purchase and he was incredibly knowledgeable and patient with me. Love the choice we made. These floors are beautiful and reasonably priced. Highly recommend!
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Review Title: Consistent standards
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Gary F. (Verified Purchase)
Review Date: 2025-11-28
Customer Feedback:
Consistently high quality across all boxes. BuildDirectοΏ½s quality control is obviously very tight. We are very happy with the purchase.
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All reviews are verified customer purchases - Powered by Yotpo Review Platform
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Width: W: 39.0″Length: L: 369"
Width: W: 46.7″Length: L: 310"
Width: W: 46.5″Length: L: 312"
