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Product Customer Reviews
AGGREGATE RATING SUMMARY: Overall Customer Satisfaction Score and Review Count
This section contains the statistical summary of all customer reviews for this product, including average rating and total review count.
Product: Mazama Exotic Kempas Solid Hardwood Flooring
Average Customer Rating: 4.93 out of 5 stars
Total Number of Reviews: 27 customer reviews
Customer Satisfaction Level: Excellent - Highly Satisfied Customers
PRODUCT TOPICS ANALYSIS: Key Themes and Attributes Mentioned in Customer Reviews
This section identifies the most frequently discussed product aspects and features that customers mention in their reviews for Mazama Exotic Kempas Solid Hardwood Flooring. These topics help understand what customers care about most.
Most Discussed Product Topics:
- color - frequently mentioned by customers
- quality - frequently mentioned by customers
- shipping - frequently mentioned by customers
- service - frequently mentioned by customers
- looks - frequently mentioned by customers
- match - frequently mentioned by customers
- flooring - frequently mentioned by customers
- samples - frequently mentioned by customers
- wood - frequently mentioned by customers
- process - frequently mentioned by customers
- room - frequently mentioned by customers
- hardwood - frequently mentioned by customers
- advice - frequently mentioned by customers
- website - frequently mentioned by customers
Source: Yotpo Reviews Analytics - Leading Customer Review Platform
AI-POWERED TOPIC SUMMARIES: What Customers Actually Say About Key Product Features
This section contains AI-generated summaries of customer opinions on specific product topics for Mazama Exotic Kempas Solid Hardwood Flooring. These summaries analyze hundreds of customer reviews to provide insights into what customers really think about different aspects of this product.
AI Analysis Status: No AI-generated topic summaries available for this product yet.
VERIFIED CUSTOMER REVIEW HIGHLIGHTS: Most Impactful Quotes from Real Buyers
This section features the most meaningful and impactful quotes extracted from verified customer reviews for Mazama Exotic Kempas Solid Hardwood Flooring. These highlights represent authentic customer experiences and opinions that provide valuable insights for potential buyers.
Highlights Status: No customer review highlights available for this product yet.
AI-GENERATED OVERALL SUMMARY: Comprehensive Overview of Customer Feedback
This section provides an AI-generated summary that encapsulates the overall sentiment and key points from all customer reviews for Mazama Exotic Kempas Solid Hardwood Flooring. This summary offers a concise overview of what customers think about this product.
Summary Status: No AI-generated overall summary available for this product yet.
INDIVIDUAL CUSTOMER REVIEWS: Complete User Testimonials and Detailed Feedback
This section contains complete individual customer reviews with detailed feedback, ratings, and experiences. Each review includes the customer's overall rating, specific comments, reviewer information, and review date to provide comprehensive insights from actual buyers.
Recent Customer Reviews (10 reviews shown):
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Review Title: Matching hard wood
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Tony (Verified Purchase)
Review Date: 2025-11-07
Customer Feedback:
I found buildirect on line, I had been searching for a hardwood flooring to match my existing floor. I came across a hardwood on your web site they seemed to match my floor, not exactly, but real close. Since I was putting this wood in my bedrooms, it did not have to be 100% match. I had two samples sent out and put in a phone call. That is when I met mila quinn. Mila was very easy to talk with and she was able to send me over a quote. I had also sent her over photos of my flooring that I was trying to match. I decided to order the wood and Mila handled the order for me. The wood showed up just a few days later and looks great. The warehouse people did a great job packing the wood on a paper. No damage noted. Thank you guys and Mila
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Review Title: Great service
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Kathleen M. (Verified Purchase)
Review Date: 2025-09-17
Customer Feedback:
I appreciated the free sample and free delivery! Unfortunately, it doesn’t match my hardwood flooring species. Your product is cut the same way as far as length, depth and width goes. Both have that amber color. Wish it worked out.
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Review Title: Great flooring company
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Glen H. (Verified Purchase)
Review Date: 2025-06-22
Customer Feedback:
Great flooring company to deal with
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Review Title: I received excellent advice and
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Richard S. (Verified Purchase)
Review Date: 2025-03-14
Customer Feedback:
I received excellent advice and helpful suggestions that will help me receive the right wood flooring I need.
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Review Title: Awesome!
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Michael C. (Verified Purchase)
Review Date: 2025-01-27
Customer Feedback:
This is Beautiful high quality lumber.
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Review Title: Incredible customer service
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Susan F. (Verified Purchase)
Review Date: 2024-11-08
Customer Feedback:
We ordered a sample of a floor we liked. It came within 2 days. Customer service texted and emailed to see if we needed anything else. Unfortunately the color of the flooring sample did not work for us, but it was of high quality and a good price. WE happened to find the perfect flooring nearby, so we did not go with Build Direct, but if we hadn't found the perfect match close by, we certainly would have pursued Build Direct.
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Review Title: I’m trying to match Kempas
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Joe B. (Verified Purchase)
Review Date: 2024-11-30
Customer Feedback:
I’m trying to match Kempas that I already have installed about 5 years ago and the shading on the new flooring is lighter, and the cost is not what I expected. I’m going to have to do a lot of thinking here.
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Review Title: Sample. - love it
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Karim N. (Verified Purchase)
Review Date: 2024-11-11
Customer Feedback:
I haven't purchased it yet but I love the sample. Color is as in the picture. I have an open floor and I want to mix tile in kitchen with hardwood. I am still looking for a time I love. Once I do and install I'll come back for more reviewa
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Review Title: Beautiful
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Sharon R. (Verified Purchase)
Review Date: 2024-11-16
Customer Feedback:
Gorgeous flooring.
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Review Title: Kempas hardwood floors
Customer Rating: 5 out of 5 stars (Excellent)
Reviewer Name: Maral V. (Verified Purchase)
Review Date: 2024-09-21
Customer Feedback:
Beautiful unfortunately doesn’t match with my old Kempas floor
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All reviews are verified customer purchases - Powered by Yotpo Review Platform
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